FAQ

  • When should I place my order?

    For custom pastries, petit fours, entremets, we require at least one week notice.

    For custom chocolate bonbons, we require 2 week’s notice to allow our team time to source the appropriate materials/packaging.

    For wedding cakes, please contact us for a consultation as soon as possible to ensure your date is available. We recommend 4-12 months in advance.

  • Can I purchase Verzo products in-store?

    A selection of our products are available at Chef JoJo's Cookshop in Bay Shore, NY. The shop is located at 1895 Union Blvd., Bay Shore, NY 11706.

    Any custom order is eligible for delivery or pick-up which will be coordinated at the time you place your order.

  • Is Verzo a nut-free facility?

    We try our best to accommodate any dietary restrictions when requested. However, our production facility does use nuts/tree nuts and cannot be guaranteed to be fully nut-free.

  • Does Verzo offer gluten-free items?

    Yes! Please indicate any dietary restrictions to our team or include them in your “Contact Us” form. We can send you all of our (equally delicious) GF menu items!

  • I want Verzo to make my wedding cake! How do I get started?

    We’re so excited to be a part of your special celebration! First, we set a date for your Wedding Cake Consultation, where we work together to design the perfect cake that reflects your unique style and taste. During this session, we'll discuss flavors, design elements, and any special requirements to ensure your wedding cake is everything you've dreamed of and more.